Available for contracts and consulting projects
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A Brand Marketing Communications professional specializing in UX strategy for CX and Social Impact programs.

EDUCATION

  • University of Redlands, MBA - Marketing

  • Claremont Lincoln University, MA - Social Impact

  • Art Institute of California - Los Angeles, BS - Graphic Design


UX TRAINING

  • HMNTYCTRD, January 2021 cohort

  • NN/Group UX Certification (In Progress)

  • International Design Foundation (IDF) Member, 2019

  • Alterspark, Digital Psychology for Behavior Change, Emotion & Motivation for Digital Behavior Change, 2017

SKILL SUMMARY & BACKGROUND

  • Internal & Change Management Communications

  • Strategic Communications

  • Research & Data Analysis

  • Creative Direction

  • UX Content & Strategy

  • Integrated Marketing Campaigns

  • Marketing Strategy, Design & Implementation

  • Brand Development and Management

  • Training, Consulting, and Public Speaking

  • Media, Advertising, and Public Relations

  • Storytelling & Visual Communications

Companies I’ve Worked With

 
 

testimonials

Leslie’s top-notch skills in content creation, marketing and branding were key to the success and growth of the Esri Community program, vision and strategy. She’s a gifted creator, communicator, marketer and storyteller who helped enable us to share the inspiring story of our customer community, and she played a central role in driving Esri to achieve our award-winning and best-in-class recognition for the Esri online community. She deftly leveraged and integrated change management, brand marketing, community management and project management concepts to successfully deliver high-impact and high-profile projects for key stakeholders, leadership and customer audiences. She’s a total team player who loves to lead, build relationships, inspire co-workers and collaborate to get the job done. It was an honor and a pleasure to manage and have Leslie on my team. She would be a fantastic addition to any team who aspires to be the best at what they do and she would empower any company that aspires to make a world-class and lasting impact on their organization, customers and industry.
— C. Catania, Esri
Was a privilege to see Leslie grow at Spotify and produce some outstanding work - she has a unique skillset in being able to craft compelling content (whether that’s for public users on social or community, internal colleagues on our intranet, or stakeholders in project docs), using data analysis and visual hooks to tell stories that make clear sense out of complex information.

She managed the branding, tone of voice and content strategy for the Spotify Community - including legalese documentation, promotional materials (internal and external across web, social and email), FAQs/knowledge and even a live-streamed concert by multiple artists.

Leslie would be an asset to any team, especially in the fields of community, content, marketing and brand - with high levels of skill in writing, editing, video, graphics, data analysis and effortless cool.
— J. Johnston, Spotify
I am thrilled to recommend Leslie Fountain, a co-founder and a major creative force in our organization. When we needed to establish a strong online presence from scratch, Leslie stepped in with her exceptional skills and strategic insight. She transformed our initial concepts into an engaging digital narrative that resonated deeply with our audience.

We needed an intuitive and appealing website, and Leslie delivered beyond our expectations. She designed a website that not only beautifully represented our mission but also made information accessible and engaging for our audience. The feedback on the website has been overwhelmingly positive; people frequently compliment its user-friendliness and aesthetic appeal.

Naming our products and services was another area where we needed creative and meaningful solutions. Leslie’s talent in this regard was exceptional. She developed names and concepts that perfectly captured the essence of our offerings. These names have not only resonated with our audience but have also become synonymous with our identity. We often receive compliments on the thoughtfulness and originality behind these names, highlighting how they encapsulate the spirit of our work.

Leslie’s contributions were pivotal at a time when we needed to build a brand identity that communicated our values effectively. Her efforts in branding and communication have significantly contributed to establishing a strong presence in our community and the nonprofit sector. Her strategic thinking, combined with her dedication and creativity, has left a lasting positive impact on our organization.

I wholeheartedly endorse Leslie Fountain for her outstanding contributions in marketing and communications. Her work has consistently received great feedback and admiration, reflecting her ability to connect with and understand the needs of our audience. Her innovative approach and strategic vision have been invaluable to our organization, and I am confident she will bring the same level of excellence to future endeavors.
— C. Johnson, NorthStar of GIS
Leslie was our Media Specialist for many years at First 5 San Bernardino. She is a phenomenally talented professional in all media formats. In addition to her unmatchable skills in the creative sense, Leslie is a master at Business dealing and negotiations. Leslie has it all! She brought a lasting brand to our organization that will be her legacy at First 5. I cannot recommend her enough.
— S. McGrath, First 5 San Bernardino